Privacy policy
The protection of your personal data is a priority for OKO MOMENTS, a website published by VLORA, whose registered office is located at 4 PLACE RASPAIL, 69007, LYON and registered under SIREN number 918117003.
The purpose of this privacy policy is to explain what personal data we collect, how we use itand your data protection rights when you use our website www.okomoments.com.
1. Personal data collected
When you use our site and services, we may collect the following information:
– Identification information Last name, first name, company name, VAT number, SIRET, e-mail address, telephone number, billing and delivery address.
– Billing and delivery information Billing address, delivery address, logistics preferences.
– Payment data Although we do not store this information directly, our secure payment providers (e.g. Stripe, PayPal, etc.) collect and process financial transactions.
– Communication data E-mails, messages via our contact form, history of customer service requests.
1.2 Automatically collected data
When you browse our site, we collect certain information via cookies and analysis tools:
- Technical data IP address, browser type and version, operating system, pages viewed, duration of visit.
- Behavioral data Behavioral data: browsing our site, clicks on products and interactions with site elements.
This data is collected in order tooptimize the user experienceand guarantee the security of our siteand toanalyze trends to improve our services.
1.3 Time of collection
The personal information collected by OKO MOMENTS is provided voluntarily by you during the ordering process or when you register for the newsletter on the Site.
It may also be collected automatically when you use the Site, in particular when you :
- consult the different pages of the Site ;
- subscribe to the newsletter; and/or
- place an order.
2. Purpose of data collection
Your data is collected and processed for several reasons, in compliance with the General Data Protection Regulation (GDPR).
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3. Data sharing and protection
3.1 Data security
We implement technical and organizational measures to protect your data against loss, alteration, unauthorized access or fraudulent disclosure.
- Secure servers with restricted access.
- Transaction encryption and payment protection protocols.
- Monitoring and audits to identify and prevent security breaches.
3.2 Sharing with third parties
Your personal data is never sold or rented to third parties. However, they may be shared with :
- Our logistics service providers (carriers, warehouses) to ensure order delivery.
- Our payment service providers (Stripe, PayPal, etc.) to process transactions securely.
- Administrative and tax authoritiesif required by law.
All our subcontractors also comply with current data protection regulations.
4. Data retention period
We keep your personal data only for as long as is strictly necessary for the purposes mentioned above:
- Customer data 5 years after last order.
- Billing data 10 years (in accordance with tax law).
- Browsing data 12 months.
- E-mails and communications 3 years after last contact.
After this period, your data is either deleted or anonymized for statistical analysis.
5. Your data rights
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 known as the “RGPD” on the protection of individuals with regard to the processing of personal data and on the free movement of such data and with Law No. 78-17 known as “Informatique et Libertés” of January 6, 1978, as amended by Law 2004-801 of August 6, 2004 on information technology, files and freedoms, you have the following rights:
– Right of access You can request a copy of the data we hold on you.
– Right of rectification You can correct inaccurate information.
– Right to erasure Under certain conditions, you may request that your data be deleted.
– Right to restrict processing You can restrict the use of certain data.
– Right to object You have the right to refuse the use of your data for marketing purposes.
– Right to portability You can receive your data in a structured and usable format.
5.1 How to exercise your rights
Send your request to hello@okomoments.com specifying the subject of your request and enclosing a copy of your ID for verification.
OKO MOMENTS will respond within one (1) month of receipt of your complete request.
Due to the complexity of the request and/or the number of requests, this period may be extended by two (2) months on condition that OKO MOMENTS informs you within one (1) month of receipt of your request of the reasons for the postponement.
If you feel that your rights are not being respected, you can file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) via www.cnil.fr.
6. Cookies and tracking
6.1 What are cookies?
The cookies are small text files generally containing unique identifiers. They are sent by a web server to your browser, and may be returned to the server each time a new page is requested.
These files play an essential role in enabling a website to identify you, keep your session active while you browse, ensure a secure connection and optimize your user experience. In particular, they help improve your browsing comfort and adapt the content displayed to your preferences and interests.
6.2 Purpose of cookies
We use cookies and similar technologies to secure the site, improve your experience on our site, analyze traffic, optimize our services and offer targeted advertising (only if you consent).
6.3 How can I block the use of cookies?
You can manage your preferences via our cookie management banner or deactivate them in your browser settings.
You have several options to refuse the use of cookies.
When you first visit our Site, an information banner will appear at the bottom of the page to obtain your consent to the use of cookies.
Thanks to the “Accept all” and “Reject All” buttonsYou will be able to accept or refuse the installation of cookies on your device. These cookies may be used for targeted advertising, audience measurement or social network sharing buttons that collect personal data.
A third button, “Customizeallows you to access details of the different categories of cookies used, and to manage your preferences according to each purpose.
Alternatively, if you wish to completely block the use of cookies on a website, you can also modify your browser settings. However, please note that this action may restrict certain site functionalities and alter your browsing experience.
Each browser offers specific options for managing cookies, generally accessible via the help menu or the privacy settings.
Firefox :
Click on the menu button and select “Preference Options”.
Select the “Privacy and security” panel.
Set the “Retention rules” menu to “Use custom settings for history”.
Uncheck the “Accept cookies” box.
The changes you’ve made will be saved automatically.
Internet Explorer :
Click on the “Tools” button, then on “Internet Options”.
Click on the “Privacy” tab, then under “Settings”, move the slider up to block all cookies or down to allow all cookies, then click OK.
Google Chrome :
Select the Chrome menu icon.
Select the Chrome menu icon.
At the bottom of the page, select “Show advanced settings”.
In the “Privacy” section, select “Content settings”.
Select “Prohibit all sites from storing data”.
Select OK.
Safari :
Click on “Settings” > “Safari” > “Privacy” > “Cookies and website data”.
Then select “always block”.
Please note that if you block the use of cookies using this browser setting, you may not be able to use or view all or part of the website, including our Site.
6.4 Links
On the Site, you may have access to various links directing you to third-party sites.
OKO MOMENTS will not be responsible for any information that is sent to or collected by these third parties.
This Privacy Policy does not govern third party sites or third party content that you access from the Site.
OKO MOMENTS has no control over hypertext links and/or other promotional formats.
7. Changes to the privacy policy
OKO MOMENTS may modify this Privacy Policy from time to time to reflect changes in our privacy practices. When we revise this Privacy Policy, we will also revise the “Privacy Policy” date. Last update “. We encourage you to periodically review this Privacy Policy to be informed of how OKO MOMENTS is protecting your Personal Information.
8. Contact and complaints
If you have any questions about our privacy policy, please contact us at hello@okomoments.com.
Last update : 12/03/2025